ERP system
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PLATFORM
Desktop
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CLIENT
Metalloinvest
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YEAR
2022
This digital tool has been specifically developed for the largest mining and metallurgical holding in Russia, designed to facilitate the management of various projects within the company.
Our goal was not only to create a new digital tool for managing the company's projects but also to enhance and optimize the overall workflow.
To develop a user-friendly and intuitive tool that enables employees to work more efficiently and productively on the company's projects.
The team comprised 30 members, including product specialists, analysts, frontend and backend developers, and DevOps professionals. I served as the lead designer, overseeing the entire design of the product and ensuring its quality alongside two other designers. My responsibilities included everything from the visual elements to user interaction with the interface.
User Interviews
01
Initially, we conducted a series of interviews with users to identify the roles involved in the work process, as well as their specific tasks, requirements, and challenges. Subsequently, while developing each new feature, we continued to engage with users through interviews to gather their insights.
Ethnographic User Research
02
To optimize the user workflow, I first needed to understand their existing processes. I spent time observing how they completed tasks with the current tools, taking notes to create user scenarios later.
Customer Journey Map
03
To effectively illustrate the user's journey from creating an application to incorporating a specific version into the portfolio, I developed a Customer Journey Map (CJM).
Prototyping
and Testing
04
Each new functionality underwent user testing and was implemented only after thorough refinement. I particularly appreciated the CAPEX and OPEX input feature, which went through six iterations before we arrived at the final version. The end result was highly praised by accountants and economists alike.
Design system
05
The system's design was developed from scratch using tokens. This design has been utilized and continues to be employed for subsequent projects within the company.
Final design
06
The interface is fully adaptive for all major devices.
Results
07
The tool has been successfully integrated into the company's workflow, and all employees have fully transitioned to using it.